功恒MES

FAQ
SUPPORT
FAQ
1、What do you guys do?
The products we make are software to help traditional manufacturing factories upgrade to digital intelligent manufacturing factories. Our software system is called non-standard intelligent manufacturing visualization collaborative cloud platform, which is the MES system for workshop intelligent manufacturing.
2、Introduce your product?
The standard modules of our products integrate customer management, equipment and personnel management, order and procurement material management, drawing and production-related data management, inspection management, visual foolproof management, and logistics management of the production workshop. In the end, digital production of the whole plant will be realized, production data will be automatically summarized in real time, production abnormalities will be reported in time, and intelligent decision-making of production schedule will be realized. In addition, we can also customize related software modules according to customer needs.
3、Do you have any successful application cases?
Of course, there are successful cases, not only successful, but also mature products. Our company itself is a traditional mechanical processing enterprise, and our software is deployed in our workshop and put into the market after a long time. Our company's production workshop is also a prototype workshop for our product. Our products are based on the concept of practicality, humanity and intelligence. You are always welcome to come to our company for inspection and guidance.
4、How many companies use your software now?
Of course there must be a few customers. For commercial confidentiality, I personally cannot tell you specifically what they have, but if you have any practical problems or functional doubts about the software, I will unreservedly ask you for truth from facts. The answer is that our company itself is a traditional mechanical processing enterprise, and our software was deployed and run-in in our workshop for a long time before it was put on the market. Our company's production workshop is also a prototype workshop for our product. Our products are based on the concept of practicality, humanity and intelligence. You are always welcome to come to our company for inspection and guidance.
5、What can your software solve?
The standard modules of our products integrate customer management, equipment and personnel management, order and procurement material management, drawing and production-related data management, inspection management, visual foolproof management, and logistics management of the production workshop. In the end, digital production of the whole plant will be realized, production data will be automatically summarized in real time, production abnormalities will be reported in time, and intelligent decision-making of production schedule will be realized. In addition, we can also customize related software modules according to customer needs.
6、How do you charge for your software?
Our software is a one-time fee, lifetime service, no annual rental fee. If we follow the standard module of the model workshop, we can quote you a rough price according to your equipment list. The exact price is that we will go to your company to confirm the deployment situation before we can give you the final quotation. If you have additional Customized according to the needs, the quotation is extra.
7、Is your software suitable for xx type companies?
As long as you are a manufacturing company, have a production workshop, and have the most basic management structure (for example, your company must have technical personnel or management personnel and quality personnel, the number of personnel is not limited), then our products are suitable for you the company. Not limited to what your company produces.
8、How long is your software implementation cycle?
This is the case at present, such as the standard module of our sample workshop, that is to say, if there is no customized module, our implementation cycle is 3 weeks, which can help your company deploy and train. If there is a custom module (such as an intelligent warehouse management module), then the deployment time must be re-evaluated according to the degree of difficulty.
9、Are you doing data collection?
I don't understand what data collection you are asking about. Let's put it this way, we currently do not do machine tool data collection in the module, we do MES system (production execution system). The standard modules of our products integrate customer management, equipment and personnel management, order and procurement material management, drawing and production-related data management, inspection management, visual foolproof management, and logistics management of the production workshop. In the end, digital production of the whole plant will be realized, production data will be automatically summarized in real time, production abnormalities will be reported in time, and intelligent decision-making of production schedule will be realized. In addition, we can also customize related software modules according to customer needs. If you want machine tool data collection, we can help you customize it on our standard module.
10、Are you connected to the machine tool?
Our hardware is installed on the machine tool, which can also be said to be connected, which facilitates the human-computer interaction of the production staff. But should you mean "connecting" the data collection of CNC equipment? There is no requirement for whether our product is numerical control equipment or not, ordinary equipment can also be installed.
11、What is your training cycle for this product?
We try our best to deploy this system to your company. After training on-site workers on the same day, you can basically operate this system. Your company’s technicians and inspectors will be able to operate this system after we sign the contract, that is, before your company’s deployment. Take time (about 3 days) to come to our company's model workshop for training and practical exercises, so as to maximize your company's overall deployment and system operation.
12、Are your products suitable for bulk applications?
It must be possible, because our system is suitable even for single parts without production cycle, and it must be suitable for batch parts with your own production cycle. The system not only supports 1 code corresponding to 1 product, but also supports 1 code corresponding to multiple products, which can be set when you put it into production. In addition, our system also supports the design of inspection frequency.
13、Are your products suitable for single-part production?
It must be possible. Our model workshop is a single-part production type. It not only supports single-process single-parts, but also supports multi-process parallel single-parts production. For example, multiple parts are processed in different processes and then welded and then processed. The system supports it.
14、How is your product different from ERP?
In layman's terms: ERP is the software implemented by the leaders of various departments around financial management, and our MES system is the software implemented by the production workshop management. In terms of relationship, our MES is an extension of the production department in the ERP system, extending to every executor associated with production.
15、Can your products be connected or connected with ERP?
can. Our standard modules have software interfaces, which can be connected according to your company's ERP. For example, warehouses, purchases, etc. can all be interoperable. But this part of the cost will be counted as the software customization cost.
16、Do you make visual kanban boards?
The visual Kanban is just a real-time display module in our system. The standard modules of our products integrate customer management, equipment and personnel management, order and procurement material management, drawing and production-related data management, inspection management, visual foolproof management, and Logistics management of the production workshop and so on. In the end, digital production of the whole plant will be realized, production data will be automatically summarized in real time, production abnormalities will be reported in time, and intelligent decision-making of production schedule will be realized. In addition, we can also customize related software modules according to customer needs.
17、What are the differences or advantages between your products and products of the same type?
Believe to ask, you have already learned about similar products. The advantage is that our company itself is a manufacturing company, and we have a better understanding of the factors in production and the solution of production emergencies, which means that our company is not only a solution provider, but also a company with mature solutions. Briefly talk about two advantages of products. The first one is the process flow design of the product. We not only solve the simple process flow design, but also solve the process flow design. It is also very convenient and fast. Increase the number of technical personnel for the system; second, our intelligent scheduling solves not only the scheduling problem of batch processing, but also the scheduling and capacity evaluation problems of processing enterprises with multiple types of single parts, etc. There are many specific ones, you can come to our model workshop to show you on-site, and you will not be disappointed. Just like our slogan: Th
18、Where is your server?
Our company’s server is in our company. In order not to leak the customer’s information, our system is based on a private cloud structure and a non-public cloud account structure. If your company is on our system, then the server will be in your company. Don't you feel more at ease.
19、How do you maintain or charge for your server?
Our products are mature products and are basically maintenance-free. If there are BUGs, we will maintain them for free for life. You can maintain them by yourself if you understand the basics of computers and networks. If your company does not understand computers or networks, you can also package them. To us, the charge can be calculated on an annual basis or charged by the number of times.
20、Can some functions of your products be networked and displayed remotely?
Yes, it can be displayed on the WeChat Mini Program, but it can only display the same as those on the Kanban, and it cannot display technical materials and production materials.
21、How do your products ensure that our company information is not leaked?
Our company’s server is in our company. In order not to leak the customer’s information, our system is based on a private cloud structure and a non-public cloud account structure. If your company is on our system, then the server will be in your company. Don't you feel more at ease.
22、Are there government subsidies for buying your products?
Currently there are, but the policies of each place are different, and the proportion of subsidies is also different. For details, you can ask an intermediary, or we can help you connect with relevant departments. My strategic partners have this aspect. Resources, talk about it yourself. It can be said that if you apply for enterprise star-level listing of our products, we meet the current Jiangsu standard (four-star).
23、Does your product have a warehouse management module?
Our system standard module has warehouse permissions and interfaces, but there is no warehouse (library) management, because each company’s warehousing (library) situation is different, we take this part as customization, we can customize your warehouse (library) for you )management. It's just that the cost is evaluated and quoted outside the standard module.
24、Does your product have outsourcing management?
Have. Our standard module is managed by the quality department, which can be designed by the craftsmen during the production process, such as heat treatment, wire cutting, electroplating and sandblasting.
25、Your products realize factory intelligence. Where is the intelligence?
Simply put: repetitive things do not need to be done by others, statistics do not need to be done by people, working hours quotas and scheduling plans do not need to be done by people, and so on.
For example, some products customers place orders at different frequencies, then these products have been made in the system once, and when they are made again, they only need to select these products and put them into production. The raw materials that need to be purchased can be exported in one-click form, and when will they start and when are they expected to be completed? It is all real-time feedback from the computer. Even if the worker is doing something slower than before, the worker will be reminded. When the worker is done, the system will remind the worker and so on. You can go to our company's model workshop to learn and experience , I believe it will not let you down.
26、Why is your software so expensive?
In terms of improving production efficiency, transforming workshops into intelligence, and the long-term development of the company, it is not expensive. For every additional manager in the development of the enterprise (you can see it), you will also calculate the labor cost.